Privacy Policy

At CozyPot, we respect and protect the privacy of our customers and users. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our online store.

1. Information we collect

When you visit our website or make a purchase, we may collect the following information:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third parties; we do not store card details)

  • IP address and device data

  • Information about your browsing on our site

2. Use of information

The collected information is used to:

  • Process and ship orders

  • Contact you about your purchase, shipments, or customer service

  • Send notifications or promotions (if authorized by the user)

  • Improve user experience and store operation

  • Comply with legal and security obligations

3. Information sharing

We do not sell or rent your personal information.

We may share it only with trusted third parties who help us operate the store, such as:

  • Shopify (e-commerce platform)

  • Payment providers

  • Shipping and logistics services

These third parties only use the information necessary to provide their services.

4. Information security

We implement technical and organizational security measures to protect your personal information and prevent unauthorized access, loss, or misuse.

5. Cookies

Our site uses cookies to improve user experience, analyze traffic, and personalize content.

You can disable cookies through your browser settings, although some site functions may be affected.

6. User rights

As a user, you have the right to:

  • Access your personal data

  • Request the correction or deletion of your data

  • Withdraw your consent for the use of your information

To exercise these rights, you can contact us by email.

7. Changes to this policy

We reserve the right to modify this Privacy Policy at any time.

Changes will be published on this page and will be effective from their publication.

8. Contact information

If you have any questions about this Privacy Policy or the use of your information, you can contact us at:

Brand: CozyPot

Email: cozypot_@outlook.com